Privacy Policy

shilo. is strongly committed to protecting your privacy and ensuring it is respected and maintained at all times. Our Privacy Policy explains how we collect personal information and how we maintain, use and disclose that information. It also provides some details about your privacy rights, along with our general rights and obligations in relation to the personal information we collect.

Collection of your personal information | In the course of our business activities we may collect your personal information for the purpose of carrying out services that you have engaged us to provide to you. When you send correspondence to us or to an employee of shilo. we collect and store the details and the contents of the correspondence. Most of your personal information will be collected directly from you and we will only collect this information if it is necessary to perform one or more of our functions or activities. In some situations, we will collect personal information from a third party. In these situations, we will inform you of the information received from the third party.

Type of personal information | The nature of personal information that we may collect would be your name, address, telephone number(s), email address(es), gender, date of birth, ACN, ABN, ARBN, resumes and employment details, social media account names, bank account details and business records.

Use and disclosure of your personal information | The personal information that shilo. collects about you will only be used or disclosed for the following purposes: (1) to assist us to provide you with the primary services that you have requested; (2) to help us with a secondary purpose that is related to the primary services requested but only if you would reasonably expect us to use or disclose your information for this secondary purpose; or (3) to send you information that you have not specifically requested, such as a newsletter, event invitations or other information we consider relevant to you. If you receive informative material from us that you do not want to continue receiving we ask that you please let us know by email at to ‘opt-out’. Other than in the listed circumstances, shilo. will only use or disclose your personal information if your consent has been obtained (expressly or implied); or we have reason to believe that the use or disclosure of your personal information is required or reasonably necessary for the enforcement of the law.

Keeping your personal information up to date and correct | You may be able to gain access to personal information that we hold about you and update this information by emailing

Keeping your personal information secure | We will take all reasonable steps to protect your personal information held by us from misuse, loss and from unauthorised access, modification or disclosure. Our security measures include: (1) physical security – restricted access to our premises and physical records, including the use of lockable filing cabinets; (2) computer and network security – password protection, firewalls and virus checks to help prevent the access to electronic information by unauthorised persons; and (3) personnel security – clauses in employee agreements requiring confidentiality and employees are provided with training in security awareness, practices and procedures. shilo. will take reasonable steps to destroy or permanently de-identify personal information if it is no longer required or if you ask us. We are however required by law to retain personal information in order to fulfil legal responsibilities or resolve disputes which may arise.

More information | If you would like more information about the way we manage personal information at shilo. please email

Changes to this Privacy Policy | shilo. may make changes to this Privacy Policy from time to time.

Statistical information | When you visit the shilo. website, our server logs information which is provided by your browser. This information is used to create summary statistics, which allow us to assess the number of visitors to the different sections of our site. As well as this it allows us to discover what information is most and least used, determine technical design specifications, and help us make our site more useful to visitors. The information logged is as follows: the date and time of your visit; the address of the referring site; the type of browser you are using; your top level domain name (for example .com, .gov, .au, .uk, etc); your server’s IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider’s machines); and the address of the pages accessed and any documents downloaded. shilo. will make no attempt to identify users or their browsing activities, unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority. We use the information only for statistical analysis or systems administration purposes.

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