Our Team

Meet the shilo. team

Ilona Charles

Co-Founder
Chief Executive Officer

Ilona Charles

Co-Founder
Chief Executive Officer

Sharna Peters

Co-Founder
Chief People Partner

Sharna Peters

Co-Founder
Chief People Partner

Claire Morgner

National Resource Manager

Claire Morgner

National Resource Manager

Hayley Bowen

Talent Acquisition &
Employer Branding Consultant

Hayley Bowen

Talent Acquisition &
Employer Branding Consultant

Trish Papanastasiou

HR
Administrator

Trish Papanastasiou

HR Administrator

Sharleen D’Cruz

Marketing & Communications Manager

Sharleen D’Cruz

Marketing & Communications Manager

Jennifer Mai

Constultant

Jennifer Mai

Consultant

Nikell Turner

Constultant

Nikell Turner

Consultant

Abanoub Zraybie

Constultant

Abanoub Zraybie

Consultant

Our shilo. consultant provided expert change analysis and advice at the outset of our digital transformation. They ability to translate our strategic intent into engaging communications and change activities set us up for success, helping to bring our people along the journey. I wouldn’t hesitate to recommend shilo. to any business.

Engineers Australia

We engaged shilo. in a cultural change project and were impressed by the partnership skills and deep technical knowledge of the consultants. They have ensured we are set up for success. I would recommend them wholeheartedly.

Redbubble

The shilo. consultant provided to us was just fantastic. They joined us at a time of significant change and was able to hit the ground running. They were flexible, delivered on time and to a high quality. I have no hesitation recommending shilo. and would definitely engage again.

Neami National

We found ourselves in a difficult and urgent situation and the shilo. team were responsive, took time to understand our needs and budget. They acted professionally and kept us informed through the process. Importantly they found an excellent candidate for us.

PSW

shilo. was initially engaged to support a regional home with line level recruitment needs. It is a remote location and the shilo. consultant used initiative and a very diverse approach to sourcing candidates in a difficult market. This led to some excellent candidate placement and provided some solutions that can be utilised in other remote regional homes. The shilo. consultant built excellent relationships with stakeholders and this led to a second placement within the TABP team working with Corporate Services and Regional Managers to place leadership roles. The consultant’s insights, candidate care and stakeholder management led to some great placements.

Estia Health

The service I experienced end to end on the project was exceptional. Ongoing communication and check points along the project helped to keep me completely aligned with what was happening and any slight changes in direction we needed to make. shilo. far exceeded my original expectations for this project.

Karen Dumville, Global Head of Marketing Operations - Thoughtworks

The shilo. team quickly facilitated a smooth partnership with our organisation, they met our every need and then some. It has been a fantastic journey and we highly recommend them.

The Salvation Army

Working with shilo. has enabled me to resource and compliment the skills of the OES HR team in times of need and it has been a great experience on each occasion. Many thanks Ilona for ensuring a high quality capability is at hand and for your responsive support.

OES

My coaching sessions with the shilo. consultant were always spot on and responsive to my needs and work challenges. I felt supported and learnt practical skills and strategies to better support my team and navigate stakeholder management.

Our Place

shilo. really helped me out when I was in a critical moment with my business and workload. So great to have an experienced person to draw on so quickly. Our shilo. consultant was awesome very agile and picked things up quickly and their tech skills with systems was fabulous. I will definitely be calling on shilo. again to manage the peak project times and high volumes in my business. So great to know that everyone is thoroughly vetted and ready to rock! Thanks so much you are all awesome.

The Extraordinary Group

shilo. provides consultants of the highest quality. Time is spent understanding the clients needs and requirements and therefore when the consultant starts their work they do so from a position of knowledge. On top of all that all the shilo. people are not only skilled professionals, they are also just friendly people! We’d go to them over anyone else. 

auDA

Just wanted to take the time to say a HUGE thank you for all your work and support. It has been so great to work with another HR professional but to have your wiz and expertise externally has been really important to me and my perspectives at HSM. You are extremely good at what you do as well as summarising and condensing complex info to make it easier to understand.

Hello Sunday Morning

shilo. was very helpful indeed in promptly addressing in a focussed way a needs gap for the organisation. I would not hesitate to use their services again when the need arises.

Neami National

I found my shilo. consultant outstanding for the task we required. Hard working, practical and a real delight to have part of our efforts in People and Culture to support the business.

MEGT

The shilo. team have been extraordinary – the breadth and depth of their insight and expertise have added enormous value to our project and ultimately to the outcomes we are already seeing. We needed both strategic and tactical support and we received both in spades!

The Australian Ballet School

The service I experienced end to end on the project was exceptional. Ongoing communication and check points along the project helped to keep me completely aligned with what was happening and any slight changes in direction we needed to make.  shilo. far exceeded my original expectations for this project. 

ThoughtWorks

We have utilised the services of shilo. a number of times with results that have exceeded expectation each time. The quality of the shortlist of candidates who were able to meet our brief in very short timeframes was exceptional in every instance. Ilona and Sharna know what sets great people practitioners apart and have built a bench of exactly those sort of consultants.

Deep Blue Company

Overall, it’s having a safe, skilled pair of hands to come in and help keep things going. We don’t have a ton of extra capacity (particularly in the HR space), so having people with a depth of knowledge is invaluable, who are willing to roll up their sleeves and get stuff done.

Atlas Arteria

Our consultant was fantastic and provided the professionalism and excellence in communication skills that we needed during a time of rapid change and complex transition for Intelematics.

Intelematics

The shilo. team quickly facilitated a smooth partnership with our organisation, they met our every need and then some. It has been a fantastic journey and we highly recommend them.

Pam Ennis, National Workforce Manager - The Salvation Army

Our shilo. consultant was fabulous – attention to detail and ability to challenge and investigate each issue in a highly complex Award was exactly what we needed and allowed us to deliver on effective rostering and SCHADS compliance management. Could not have done this project more efficiently and effectively without shilo. being an integral part of our team!

Maxlife Care

shilo. provided us with a highly qualified employee relations lead to assist us in resolving a number of complex staff matters with efficiency, and a caring attitude toward those they engaged with. I would not hesitate in engaging shilo. again.

Melbourne Polytechnic

Highly recommend. shilo. is a source of talented HR/People professionals and really understands your capability needs.

Engineers Australia

It was a pleasure working with our shilo. consultant, who brought meaningful intellectual and strategic capability to the organisation’s decision making process during a challenging period.

Football Victoria

Working with shilo. meant a really quick turnaround for support to meet our business needs. We’ve leant of shilo. a number of times for support and have found they always deliver.

Buildxact

So great to partner with shilo. in the planning, design and delivery of our leadership workshop. They were thoughtful and professional throughout and really astute in facilitating our leadership team to key desired outcomes. Thanks shilo. A class act.

Newcrest Mining

Our shilo. consultants